Our success stories

Midway through 2025, Unplugged approached MDT with a very specific brief. On the cusp of doubling in size, they needed an independent, emotionally intelligent Customer Service Manager to lead an existing offshore team and take pressure off a stretched support lead. We found the right hire within two weeks - and less than a year later, helped them grow the team again with an Operations Coordinator.

When Compliancy Group’s new CEO stepped in, he faced a classic scale-up dilemma: the company needed to meet aggressive growth targets, but the cost of hiring talent in New York City had become a major constraint. They partnered with MDT to build an offshore team in South Africa - which ultimately saved them 55% compared to average base salaries in NYC.

When Save My Exams approached MDT, they were having the kind of problem every scale-up wants to have: rapid growth. This put pressure on their finance and customer support teams, but London hiring costs made it difficult to add headcount locally. MDT helped them build an offshore team in South Africa - delivering a cost-saving of 48%, while adding the capacity they needed to keep growing.