VC-backed scale-ups in the UK and US trust us to build teams of offshore AMs
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Account Managers are a critical part of your GTM team - but they’re often stretched thin, juggling account growth alongside support, admin, and day-to-day customer comms. Scaling headcount with onshore hires is expensive, so teams tend to stay lean, which restricts revenue expansion.
MDT gives you access to high-performing Account Managers in South Africa - for up to half the cost of onshore hires. This means you can build out your AM team without increasing costs.
- Together, we define what a strong AM looks like for your team
- Align on the profile, priorities, and must-have qualities
- Define a clear hiring roadmap
- We curate a shortlist of the top 0.1% of South African AMs
- You interview and make final hiring decisions exactly as you would for an onshore hire
- We handle vetting, references, contracts, and onboarding
- You manage priorities and day-to-day direction
- We take care of HR, payroll, and compliance
- Your offshore AMs work from our incredible Cape Town office
Onshore, top-performing AMs command high salaries that many scale-ups can’t justify - paying a premium for a role that doesn't need to be in the room to be done well. The cost either stretches your headcount budget or means hiring fewer people than the team really needs, leaving AMs stretched too thin. Offshoring this role gives you access to exceptional talent at more affordable prices.
We build offshore teams in South Africa, which offers native-level English, strong alignment with UK working hours, and flexibility to support US teams - alongside a strong pool of AMs that are motivated, commercially sharp, and well-suited to customer-facing roles. As a result, you’re able to build out your AM function more cost-effectively, giving your team additional bandwidth - for up to half the cost. This gives you leverage to spend more on transformational roles like C-suite hires and 10x engineers.
Of course - but we encourage clients to keep an open mind. While we have a strong pool of AMs highly proficient in popular CRMs like Salesforce and HubSpot, we prioritise those with skills like resilience, communication, and commercial awareness over tool knowledge. Requiring a specific CRM will rule out a lot of strong candidates. CRM skills are largely transferable, and the skills that make a great sales team member don't live in the software. We'll always flag CRM experience where it exists, but we'd rather find you a great Account Manager than a great tool-user.
All hires are covered by The MDT Guarantee - which means that if a hire doesn't work out, we'll find an alternative option ASAP. We only hire from the top 0.1% of South African AMs, but if someone isn't growing their accounts, we work with you to understand whether it's a performance issue or a process issue, and if it's the former, we act quickly to address it.
No - your hires are managed day-to-day by your team. You own the onboarding, the playbook, the sequences, and the ICP. We're responsible for people ops: employment, HR, retention, and on-the-ground support.
Licences are on you - your team uses your stack. We can procure hardware (laptops, headsets) on your behalf if needed, but your offshore hires work inside your systems.
Once we begin the process, we typically deliver a curated shortlist of high-quality candidates within two weeks. From there, timelines depend on your interview process.
Yes, absolutely. If you want to put your Account Manager hire on a commission or bonus structure, we can support that. Once the commission or bonus has been paid to us, we pass it through in full on the hire’s next pay run. We charge a small additional fee on top to cover payroll taxes and forex.
It’s also worth noting that OTE structures in South Africa are typically more weighted toward base salary than in the UK or US. As a broad rule of thumb, the base-to-commission/bonus structure in the UK and US for Account Managers is often closer to 50/50, while in South Africa it is more commonly around 80/20.
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